CLAPBOARD

Client: Google UX Design Professional Certificate

Goal: Design an online video site that lets users categorize content into genres/topics.

Role: Research, interaction design, visual design

Skills Used:

Competitive Audits
User Research
Information Architecture
Wireframes
Mockups & Prototypes

Software Used:

Adobe XD
Adobe Illustrator

Competitive Audit

To find out what Clapboard could do to stand out from other video platforms, I had to understand which needs existing video platforms were not meeting. To that end, I performed a competitive audit on several online video platforms.

Online video platforms generally fall into two types:

Social Media Sites, which let users upload their own videos, read comments and gain followers.

YouTube is the most prominent of these.

YouTube Logo

Subscription Streaming Services, which let users access movies, TV shows and original series for a regular fee.

Netflix is a prominent example of these.

Netflix Logo

Since Clapboard is a social media site, YouTube is its most direct competition. But services like Netflix are still indirect competition, since they also provide video content that competes for users' attention.

I also added Vimeo to this audit, which is functionally a social media site, but has an air of professionalism more like a streaming service. Vimeo mainly sells itself to indie filmmakers and businesses, rather than average people.

Vimeo Logo

User Research

To understand how users felt about competing apps, I created a System Usability Scale (SUS) form with 8 statements that users could rate on a scale of 1 (strongly disagree) to 5 (strongly agree):

System Usability Scale

  • I could easily find new content I wanted to watch.
  • I could easily find content outside my comfort zone if I wanted to.
  • I never felt like I was being hit with too many options at once.
  • I could easily tell where different kinds of videos on the site were.
  • I could find videos in any genre, if I wanted to, without much effort.
  • I knew the full scope of video topics I could pick from.
  • The process of finding videos I wanted to watch was not overly complicated.
  • I knew all of the ways I could search for video.

I had 8 users complete this form while looking through the three platforms in the competitive audit.

The data I gathered pointed to one conclusion:

Compared to Netflix and Vimeo, YouTube left users feeling more overwhelmed, and less confident that they could find any video topic they wanted.

"I never felt like I was being hit with too many options at once"

YouTube
Average Score:
2.88/5
Netflix
Average Score:
3.22/5
Vimeo
Average Score:
4.75/5

"I could easily tell where different kinds of videos were."

YouTube
Average Score:
3/5
Netflix
Average Score:
4.5/5
Vimeo
Average Score:
4.5/5

"I could find videos in any genre if I wanted, without much effort."

YouTube
Average Score:
3.5/5
Netflix
Average Score:
4.38/5
Vimeo
Average Score:
4.88/5

This suggests that Netflix and Vimeo's genre systems helped users feel more oriented when using the site, while YouTube's much more limited search functionality left users feeling lost and overwhelmed.

Information Architecture

Applying Netflix and Vimeo's genre system to a site like YouTube poses a challenge: on sites like YouTube, users invent new "genres" without warning, and more content is uploaded than an employee can easily categorize.

I decided that the best way to add a genre system for a YouTube-like site would be to have users create the genre labels themselves.  Luckily, there is already a good example of how this might work: Reddit.

Reddit Logo

Reddit is a social media site where users create forums ('subreddits') devoted to a topic. Some subreddits are about general topics, like Ask Reddit (for question-and-answer posts).  But others are absurdly specific - a forum called "Trees Sucking on Things" is devoted to images of tree trunks surrounding nearby objects.

Clapboard takes this same idea and applies it to videos - when a user uploads a video, they upload it to a forum called a 'board' which is devoted to a particular genre of video. Users can also create boards devoted to genres or topics that interest them.

Entity/Relationship Diagram

To better understand the information stored in Clapboard, I decided to draw an entity/relationship diagram showing how users, boards and videos are related to each other.

Entity/Relationship Diagram

Diagram Description

  • Creator creates boards, playlists and videos.
  • Creator follows boards and creators.
  • Creator searches for videos, creators and boards.
  • Creator watches, likes/dislikes and comments on videos.
  • Boards and playlists contain videos.

Having a list of entities and relationships made it easier to sketch the information architecture:

Flow chart of Clapboard pages

Diagram Description

  • Home page contains:
    • Popular Boards (connects to Board page)
    • Search (connects to Search page)
    • Create Video (user flow to be determined)
    • Create Board (user flow to be determined)
  • My Boards page contains:
    • Boards I'm Following (connects to Board page)
  • My Creators page contains:
    • Creators I'm Following (connects to Creator page)
  • My Profile page contains:
    • Name
    • Description
    • Bio/About Page
    • Videos (connects to Video page)
    • Playlists (connects to Playlist page)
  • Search page contains:
    • Search Bar (connects to Search Results page)
    • Filter by Result Type:
      • Everything
      • Boards
      • Videos
      • Creators
    • Sort Results By:
      • Newest
      • Most Popular
  • Search Results page contains:
    • Filter/Sort buttons (same as on Search page)
    • Search Results (connects to Video, Board and/or Creator pages)
  • Video page contains:
    • Title
    • Description
    • Number of Views
    • Like/Dislike buttons
    • Share button
    • Add to Playlist button
    • Post to Board button
    • Creator (links to Creator page)
    • Follow Creator button
    • Sort Comments (Top vs. Newest)
    • Add Comment button
    • Comments
  • Board page contains:
    • Name
    • Description
    • Number of Followers
    • Follow button
    • Sort Videos (New vs. Popular)
    • Videos
    • About Page
  • Creator page contains:
    • Name
    • Description
    • Number of Followers
    • Follow button
    • Button: Show Videos or Playlists
    • Videos or Playlists (connects to Video or Playlist pages)
    • Bio/About Page
  • Playlist page contains:
    • Name
    • Videos (connects to Video page)

Wireframe

Clapboard wireframe

Mockups & Prototypes

With the wireframe done, it was time to come up with the brand identity of the app.

CLAPBOARD

STYLE GUIDE

COLORS

Background Gray

HEX: E6E6E6
RGB: 230, 230, 230
HSB: 0, 0, 90

Foreground Gray

HEX: 333333
RGB: 51, 51, 51
HSB: 0, 0, 20

Big Button Gray

HEX: 686868
RGB: 104, 104, 104
HSB: 0, 0, 41

Accent Red

HEX: E23F3B
RGB: 226, 63, 59
HSB: 1, 74, 89

NOTE: Board icons can have any background color, so long as the color contrast ratio between it and white is greater than 4.5:1

FONTS

Saira

Regular: Used for <h1> and bottom menu bar buttons

Medium: Used for <h2> and below

Semibold: Used for large, dark-colored buttons

Bold: Used to indicate that a bottom menu bar button is selected.

Extrabold: Used to indicate that an option is selected

BUTTONS

BUTTON

OPTION 1

OPTION 2

I used this brand identity as a guide when turning wireframes into mockups using Adobe Illustrator.

Mockup of Clapboard
a clapboard

The "clapboard" (or "clapperboard") is an iconic symbol of video production: a plate with a swinging arm at the top that helps filmmakers identify takes and sync audio with video.

Clapboard invokes its titular object in a few ways:

  • The board icons are clapboard-shaped.
  • The header bar has colored chevrons like those on a clapboard.
  • The lines separating sections don't quite touch the edges of the screen, like the dividing lines on the front of a clapboard (see picture)
  • The site's main font (Saira) has box-shaped lettering, in homage to the clapboard's boxy shape.
Clapboard app page next to a clapboard

I imported my mockups into Adobe XD and used them to make a high-fidelity prototype.

This prototype demonstrates the use case of exploring the app and looking for boards and videos. It shows the ways that users can find new content:

  • Searching for boards, creators and videos.
  • Browsing an individual board to discover videos of a particular genre/topic.
  • Looking at creators and boards one is already following.
Prototype (.xd file)

Next Steps

Since Clapboard was a class project completed over a short time, I could not complete the entire design process. Were this project to continue, the next steps would be:

Image Credits